CLIENT FEEDBACK

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Anglia Cathodic Protection Services Ltd

“Thecla Connikie was our Auditor, she was exceptionally knowledgeable on the audit process, she explained comprehensively when / why we had areas to improve or streamline our processes so to improve the business. The advice was given in a friendly and professional manner – the audit was very long and very comprehensive both within the office and on site – would happily have Thecla attend as our auditor again.”

 

Contract Fire Security

“We felt the Auditor was there to work with us as part of the improvement process. Provides great pre-visit guidance”

Salix River & Wetland Services Ltd

"It was lovely to meet you last week, it was a refreshing change to have an auditor we hadn't met before and your observations were much appreciated"

 

Office Angels Ltd

“The Auditor was very supportive and the process ran smoothly, The auditor is very supportive and available for questions prior to the audit”

 

Alpheus Environmental Limited

“Good. The Audit covers a wide sample of the Business”

 

Crusader Traffic Ltd

“Audit was conducted well"

 

Study Inn Limited

“My career has spanned over 30 years, and continuously within the construction industry. Thecla would be in my personal all time top 5, of most dynamic professions I have had the pleasure of working with”

 

TMO Traffic Highways Limited

“The audit was conducted in a professional way”

 

“I would like to take this opportunity to thank you for auditing our Management System and site work on Wednesday 8th March.

 

During the audit you adopted a very thorough approach and had a good level of understanding of our business activities and the services we provide our customers. We found you friendly and approachable and where possible, very helpful, offering your assistance where you were able to.

 

You provided very useful feedback, from which we have produced a set of action points, following our audit. Acting on your comments will further enrich our Management System and the quality of our service we provide our customer. We will continue to improve our business now and as we continue to grow.

 

We are very pleased with our audit results which reflected the importance we place on Health and Safety, Environment and Quality. Our certificate rewards our hard work and efforts in all these areas. The audit scores and your feedback have been communicated to our staff.

 

We have announced our results to our customers who have replied with very encouraging comments and compliments.

 

Thank you once again and we look forward to working with you in the future”

 

Kite Utility Services
Vinci Facilities

“ We were very happy with your level of expertise and knowledge as an auditor. It was clear that you knew what you were up to and you had a very professional manner of carrying out the audit and getting our teams to answer your questions, which sometimes took a little bit of explanation. Thanks. Also, we really appreciate the fact that you sent this email with additional information on where we could improve. It shows commitment and reflection even after the audit itself."

 

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